Shipping policy

Hat preorders — November 1 batch

Payment is collected when you order. Our first-batch target is 45 hats across the Richardson 112 and 256 styles by November 1, 2026. Estimated shipping is 6–8 weeks after the target is reached and production is confirmed, not from each order date. Transit time is additional; holiday delivery is not guaranteed. We will email production and shipment updates.

Hats ship in protective boxes from Pea Ridge, Arkansas. Shipping and applicable tax are calculated at checkout. Any carrier transit times shown at checkout begin after shipment and do not include preorder production time. If the batch cannot proceed, we will refund the full amount paid, including shipping and tax.

Shipping & Delivery

Arkansas On The Fly Outfitters offers guided fishing experiences and gift cards. Delivery depends on the item purchased.

Guided trips and deposits

Guided fishing trips and trip deposits are services. No physical item is shipped, and no shipping charge applies to these purchases. Please provide a current email address and phone number so we can coordinate your trip details. Trip cancellations and rescheduling are covered by our cancellation and weather policies.

Digital gift cards

Digital gift cards are delivered electronically to the email address provided with the purchase. No physical card is shipped and no shipping charge applies. If you cannot locate your gift card, check your spam or junk folder and contact us for assistance.

Physical merchandise

If physical merchandise is offered, the available delivery options and applicable shipping charges are shown at checkout. Review the product listing and checkout for any stated processing or delivery estimates. If you need an item by a specific date, contact us before placing your order to confirm availability and delivery arrangements.

Order assistance

Please review your email and any shipping address carefully before completing your order. For delivery questions, address corrections, or a missing or damaged shipment, contact brad@arkansasonthefly.com or call 479-366-9696 with your order number. Merchandise returns, where applicable, are addressed in our return and refund policy.